Candy Marketplace Account Migration

Shae Biron

• 1 min read
Candy Marketplace Account Migration

What You Need to Know.

Find out what this means for your account and what to expect during and after the migration.

We are thrilled to announce that following our merger with Palm NFT Studios, we are integrating its platform with Candy Digital to offer a unified, integrated experience for all community members. This strategic move aims to streamline and enhance your fan experience.

What to Expect During the Migration

Temporary Marketplace Freeze

Starting Monday, December 4th, 2023, at 9:00 AM ET, the Candy Marketplace will undergo a temporary freeze. This is a crucial step in the migration process, ensuring a safe and efficient transition of accounts from Palm NFT Studios to Candy. The freeze is expected to last approximately 3-4 days.

Our team is working diligently to ensure a quick and seamless migration, minimizing any inconvenience to you, and we appreciate your understanding of this necessary schedule adjustment.

If you have both a DC NFT Marketplace and a Candy Digital account, and use two different email addresses for them, please log into your Candy Digital account and update your email address to the same one you use for your DC NFT Marketplace account before Monday, December 4th, 2023 at 9:00 AM ET.

Your Experience Matters

We recognize that this temporary suspension of services might cause some disruption. We deeply apologize for any inconvenience this may cause. Rest assured, these steps are being taken with a focus on improving your overall experience on the Candy Marketplace.

Let’s Stay Connected

To keep up with the latest updates and information regarding the reopening of the marketplace, we encourage you to follow our Discord channel. We will be providing regular updates throughout the migration process.

For any questions or concerns, please contact help@candy.com.

Thank you for being an integral part of the Candy community. We greatly appreciate your support and understanding as we embark on this exciting new chapter together.

The merger of Palm NFT Studios and Candy is set to redefine the digital collectibles landscape, and we can't wait for you to be a part of it.